Can't Reclaim

Discussion in 'HCFactions' started by DankataBG, Dec 25, 2017.

  1. DankataBG

    DankataBG New Member

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    Hello staff of ColdNetwork I buyed a rank Silver for Hcf And Kitmap all is ready but I cant reclaim my items :(

    Here the message All is done but I cant reclaim
    ColdNetwork Store
    Hello DankataBG,

    Thank you for your purchase! This email confirms that we have received your payment and you should receive your items soon.

    If you do not receive your items in the next 10-15 minutes, please contact a member of staff on our server. Please do not email Mojang or Buycraft.

    Purchased packages:
    • 1x Silver Rank
    Your details:
    • Name: IVANKA STOYANOVA
    Information:
    • Sub Total: 4.00 EUR
    • Tax: 0.00 EUR
    • Total: 4.00 EUR
    • Gateway: Paygol
    • Transaction ID: QULG-71B8-84HC-NUOO
    • Username: DankataBG
    • Date: 25th December 2017 20:04
    • PLs Help
    • :)
     
    #1 DankataBG, Dec 25, 2017
    Last edited by a moderator: Dec 25, 2017
  2. frostnedle

    frostnedle Mini Polarbear
    Gucci Gang

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    create a support ticker or email the email at the store.
    but not a wise idea showing CN people your address..
     
    #2 frostnedle, Dec 25, 2017
  3. Spookier

    Spookier Papa Polarbear
    Summer 202002 Donator Pro Cold OG Staff Of The Month                                                    Christmas Christmas Halloween                 

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    Make support ticket.
     
    #3 Spookier, Dec 25, 2017
  4. ColdSecret

    ColdSecret New Member
    Summer Incognito Donator

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    Did you already use /reclaim when you didn't have your rank yet?
    Because I don't think you can do it twice in one map
     
    #4 ColdSecret, Dec 25, 2017
  5. Bramza

    Bramza Mini Polarbear
    Banned

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    DELETE THIS NOW! YOU WILL MOST LIKELY BE DOXED, YOUR ADRESS AND PERSONAL INFO IS HERE, DELETE THIS POST AND MAKE A SUPPORT TICKET
     
    #5 Bramza, Dec 25, 2017
    • Agree Agree x 1
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